Shipping.
An object is not finished until it reaches the body it was made for. We treat the route as part of the work: tracked, careful, and quiet.
Where we ship
We currently ship within the United States only, including Alaska, Hawaii and Washington, DC. For other countries, email us. Please give a full street address; we cannot confirm delivery to PO boxes or APO/FPO addresses.
Cost
Free US shipping on orders of $150 or more before discounts. Orders below $150 ship for a flat $8.
Dispatch
Entry: within 3 business days after order confirmation.
Editions and Core: we email a dispatch estimate once confirmed.
Orders with both: they ship separately, each with its own tracking, at no extra shipping cost. Each piece is inspected and packed individually before it leaves.
Editions and Core: we email a dispatch estimate once confirmed.
Orders with both: they ship separately, each with its own tracking, at no extra shipping cost. Each piece is inspected and packed individually before it leaves.
Delivery
Entry: estimated 5–7 business days after dispatch.
Editions: estimated 7–14 business days after dispatch.
Core: estimated delivery in 14–21 calendar days from order confirmation. We will confirm the dispatch estimate for your order by email. Fully tracked.
Orders of $300 or more ship with signature required, at no extra cost.
Editions: estimated 7–14 business days after dispatch.
Core: estimated delivery in 14–21 calendar days from order confirmation. We will confirm the dispatch estimate for your order by email. Fully tracked.
Orders of $300 or more ship with signature required, at no extra cost.
Tracking
A tracking link is emailed when your order ships.
Follow it any time on the Track Order page.
Region
All 50 states and Washington, DC.
Outside the United States? Contact us to ask about shipping availability.
Lost or missing parcels
If tracking shows your parcel was lost in transit, we will send a replacement or refund it in full. If tracking shows it was delivered but you can't find it, please check with neighbours and your building first, then contact us within 7 days with your order number. We will review the carrier's delivery record with you. If the parcel was delivered to the wrong address, we treat it as lost in transit.
Dispatch time begins at order confirmation. Transit time begins when the order ships. Carrier tracking updates may take time to appear.